Complete Health Care for the Family

Contact Us

After Hours Service

To request a booking for an after hours doctor home visit, call 13SICK (that's 13 7425).
Our call centre is open from 6pm weekdays, 12 noon Saturday, all day Sunday and public holidays. Our Doctors are on the road from 6pm weekdays, 12 noon Saturday, all day Sunday and public holidays.

For any other queries, please contact us using the form below or call us on (03) 9020 2600.

Communication Policy

Phone:

Patients can contact Peak Medical GPC via telephone on
(03) 9020 2600 between: 

Monday to Friday - 9:00am – 6:00pm

Saturday - Closed

Sunday -  9:00am - 5:00pm

For Public Holiday Hours please call (03) 9020 2600

Or

Book online through HotDoc 24/7 https://www.hotdoc.com.au/medical-centres/hoppers-crossing-VIC-3029/peak-medical-gpc/doctors

Email:

Emails can be sent to reception@peakmedicalgpc.com.

No consultations will be done via email.

Peak Medical GPC can be contacted via email for simple communications. Emails are checked regularly each day and passed on to the intended addressee. Results are not usually sent out via email as we cannot guarantee confidentiality, however under certain circumstances the Doctor and Patient may agree to transmit documents. Written consent must be sent to the Practice stating the exact documentation required. Documents will be filed in Patient Record.

Patient Health Information:

Patient records are kept private and confidential. Peak Medical GPC complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988.

Patient Feedback:

We are committed to continuous improvement and value your feedback.

A suggestion box is located at the front desk. We look forward to hearing from you!

Complaints:

Patients have a ‘right to complain’ and where possible patients and others are encouraged to raise any concerns directly with the practice team who are trained to make sure patients of the practice feel confident that any feedback or complaints made at the practice will be handled appropriately.

Patients and others have opportunities to register their complaints either verbally to staff, in writing (letter) or via our suggestion box.

If you remain dissatisfied with our response, you may contact the Health Complaints Commissioner (HCC). The HCC responds to complaints about health services and the handling of health information in Victoria. Their service is free, confidential and impartial. To lodge a complaint with the HCC:

Fill out a complaint form online at hcc.vic.gov.au or

Phone 1300 582 113 between 9am and 5pm, Monday to Friday to discuss your complaint.

  

Your contact details

Text value required
Phone number value required
E-Mail address value required

Your message

Checkbox mandatory
Peak Medical GPC is committed to ensuring that the collection and processing of data carried out by our peakmedicalcentre.com.au site complies with the General Data Protection Regulations (GDPR) and the Data Protection Act. To know and exercise your rights, particularly concerning the withdrawal of consent to the use of collected data, please consult our privacy policy

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin vel diam vulputate, venenatis tortor condimentum, sagittis libero. Donec egestas vel erat vitae varius. Nulla hendrerit purus ut leo mollis scelerisque. Quisque rutrum est ac auctor imperdiet. Fusce congue, nulla sed dapibus ultrices, metus turpis adipiscing justo, sit amet semper eros mi quis urna. Curabitur ornare justo sed aliquet condimentum. Nunc congue vitae leo non sodales. Suspendisse aliquet id ipsum hendrerit mollis. Vestibulum interdum pulvinar velit, nec condimentum erat. Nulla facilisi.

50 Old Geelong Rd

Hoppers Crossing, VIC 3029

France

(03) 9020 2600


Opening hours:

Monday - Friday : 9:00am - 6:00pm

Saturday - Closed

Sunday - 9:00am - 5:00pm